Social Safety launched a nationwide 800 quantity in October 1988. In the present day, our brokers reply greater than 28 million cellphone calls a yr. Our new phone platform makes it even simpler to attach with us.
Why use our 800 quantity?
For greater than 35 years, our toll-free quantity has been a simple technique to contact Social Safety with out the necessity to journey to a native workplace. Our nationwide 800 quantity – 1-800-772-1213 – lets you entry info and companies with only a cellphone name, saving you money and time. It’s particularly useful in case you stay in a rural or distant space, have restricted mobility or transportation points, or juggle a busy schedule.
For many individuals, the quickest and most handy technique to conduct enterprise with us is on-line at www.ssa.gov. If you happen to can not or favor to not use our on-line companies, our enhanced phone system gives new options that enable us to raised serve you – whether or not you’re calling to replace your private document, test on the standing of an software or enchantment, or request a alternative Social Safety card.
Our improved Name Again Help function saves your home in line with out you having to attend on maintain to talk with a consultant. Meaning you’ll be able to go about your day till a consultant returns your name.
Our 800 quantity gives companies in English and Spanish and interpreters in additional than 200 languages and dialects. Our free interpreter companies guarantee most callers can entry info and companies within the language they like.
We additionally proceed to supply teletypewriter (TTY) companies for people who find themselves deaf, hard-of-hearing, or have problem utilizing a standard cellphone.
Wait occasions on our nationwide 800 quantity are longer than we want, primarily due to hiring and staffing challenges. We’re labored arduous to cut back wait occasions and have lower the common wait almost in half – from 24 to 13 minutes. We’re placing into place new expertise and enterprise practices so we are able to shorten wait occasions much more and enhance the client expertise. By the top of fiscal yr 2025, our objective is to reply our 800 quantity calls inside a median of 12 minutes.
Lowering name wait occasions is certainly one of Commissioner Martin O’Malley’s high priorities, and he’s dedicated to offering the general public with immediate and dependable service. Our new cellphone platform is a serious step ahead. To be taught extra about our efforts, go to our 800 quantity efficiency webpage.
When are you able to name Social Safety?
To talk with a Social Safety consultant, please name 1-800-772-1213, Monday by means of Friday, 8:00 a.m. to 7:00 p.m. One of the best occasions to name are early within the morning, later within the week, and later within the month when wait occasions are usually shorter.
Our automated phone companies can be found 24 hours a day and don’t require you to attend to talk with a consultant. You’ll be able to request the standing of a declare, a profit verification letter, an SSA-1099 tax abstract, and extra. You too can take heed to informational messages about a wide range of matters.
Please let others find out about enhancements to our nationwide 800 quantity and share on social media.
Did you discover this Data useful?
Thanks on your suggestions!
Tags: fairness, Normal Data