Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that enables dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, giant restorations (i.e. bridges, crowns) and permits dental professionals to solely give attention to affected person schooling, whereas additionally conserving them actively engaged all through their therapy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my purchasers with an enhanced interactive, instructional, and client-centered strategy to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at house, it was additionally key that I structured my enterprise to make sure a wholesome work-home life stability.
As LifeSmiles grew and advanced over time, many challenges arose when it got here to working the executive and clerical features, and charting was one of many fundamental time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has turn out to be invaluable, with quite a few advantages for my workplace, my work as a clinician, and my purchasers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are numerous shortcut instructions that permit for quicker, simpler, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks data as you chart; subsequently, eliminating missed or inaccurate data. The software program shortly data lacking tooth, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations comparable to crowns, and bridges. Its voice recognition know-how is skilled to choose up every supplier’s voice, so it understands what you’re calling out. Background music and shopper conversations don’t impression charting and it repeats the information to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used below a face defend and with an N95 masks. This makes it a breeze to work with throughout shopper appointments.
- Aids in Analysis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful knowledge, which makes charting far less complicated and helps with figuring out a dental hygiene prognosis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Academic: I’m a robust believer that data is energy. I spend fairly a little bit of time educating my purchasers on their present oral well being circumstances and methods to obtain improved outcomes. VoiceWorks has additionally turn out to be a stable useful resource for shopper schooling. As you’re charting, VoiceWorks repeats the information, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the shopper to areas of concern. As soon as charting is full, I can present the shopper their chart and assessment the dental illness course of and different findings. The chart is visually stimulating and simple for purchasers to grasp and will be printed or emailed for the shopper’s document. They usually touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Due to the data VoiceWorks supplies throughout visits, purchasers return motivated and desirous to see their enchancment.
- Assists With Remedy Acceptance: When purchasers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of advisable therapy. This not solely helps promote good oral well being for my purchasers but additionally assists with my observe’s backside line.
- Value-effective: Whereas there may be an preliminary funding and a month-to-month payment, the value-add that VoiceWorks supplies outweighs these prices. It has helped me to save lots of time, which will be spent specializing in my purchasers, different areas of my observe, or with my household. Purchasers usually remark that they’ve by no means had their oral well being defined to them so nicely, which not solely assists with retention but additionally will increase my shopper base by means of referrals. Plus, it affords that “WOW” issue throughout shopper visits that I envisioned for my observe once I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the various accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist provided with the product is excellent. Together with integrating GBT, purchasers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare observe.”
To study extra about VoiceWorks, go to oralscience.com