From Lifeguard to Chief: How One Dialog at a Pool Modified My Life Ceaselessly


Think about this: You’re contemporary out of college, crammed with massive desires and a little bit of uncertainty. Throughout your current internships, you usually felt misplaced, struggling to navigate with out correct steering from busy supervisors. You needed to determine issues out by yourself.  That is how my profession journey begins.

Framed group photo where they are posing in front of an office building. It's in a black wood frame with cream mat and there are signatures on the mat and under the photo text reads "Cisco Sales Academy EMEA 2005."
CSAP 2004/2005 Class in entrance of the Cisco Amsterdam workplace.

Again in 1999, I went to San Jose State College as a part of the change program to review enterprise for a 12 months.  It was the peak of the dot-com bubble and Cisco was the highest firm everybody aspired to hitch.

Whereas at San Jose State College, I labored as a lifeguard on the campus swimming pool. That’s the place I met Andrew, a Cisco worker who got here to the pool daily along with his son. We talked so much and actually related. Once I was making ready to return to France for an internship, Andrew had a unique thought. An concept that modified my life eternally. “Why don’t you do an internship at Cisco?” And the remainder is historical past!

Two years later, after ending my research in Paris, my internship supervisor inspired me to use for the Cisco Gross sales Associates Program (CSAP). CSAP is particularly designed to develop contemporary graduates into future leaders by offering complete coaching and invaluable on-the-job expertise.

So, I took that recommendation — I utilized, was accepted, went to Amsterdam, and joined the primary EMEA cohort of the award-winning Cisco Gross sales Associates Program!

CSAP IMPACT

Once I first arrived in wet Amsterdam to start out CSAP, I used to be so excited to go to the workplace, attend lessons, and meet new associates. This chance was my sense of accomplishment, and I wished to grab it to the fullest.

First, I discovered enterprise is way past what’s taught in books and discovered within the classroom. CSAP permits you to study by way of real-life examples. You might be related with profitable leaders and devoted mentors who genuinely decide to your progress, guiding you step-by-step in constructing confidence and expertise.

Second, I discovered to respect and rejoice variations.  Touring to completely different international locations all over the world, I embraced numerous cultures and folks. These life classes have stayed with me, creating reminiscences that can final a lifetime.

Neighborhood impression has all the time been a core a part of Cisco’s DNA, ingrained in us from the beginning, and the values I gained throughout my 12 months in Amsterdam are actually unbelievable. We regularly used our free days to return collectively and assist clear the Amsterdam canals, amongst different group actions.

Two men dressed in brightly-colored ocean coastguard uniforms and helmets, in a boat on the water.At this time, I’m lucky to proceed pursuing my ardour by volunteering as an ocean coastguard and paramedic, due to Cisco’s paid Time2Give days — day off, along with our trip day off only for volunteering.

The chance to have this time to assist the group is what actually makes a distinction. Every of us at Cisco has the power to energy to a extra inclusive future for all.

CSAP LESSONS

Trying again, we have been certainly contemporary graduates with massive desires and a little bit of uncertainty. Via CSAP, we discovered our paths and have now turn out to be profitable leaders, guiding the following era at the moment. The classes I discovered in CSAP are:

  1. Thrive for excellence in the whole lot you do.
  2. Be buyer and companion obsessed. All the time put them first.
  3. Be a individuals individual. Deal with your colleagues, clients, and companions with respect and empathy.

The way in which CSAP taught us present up and interact with our clients, companions, and colleagues is the most important game-changer. I attempt to use that lesson to empower and coach the individuals in my groups. Treating individuals proper is crucial to doing enterprise the best approach.

I usually obtain suggestions from our clients and companions in regards to the account managers on my staff, their values, how they construct belief, and symbolize Cisco’s values. I’m extremely proud that almost all of them come from CSAP. Throughout my journey. I additionally had the honour to be a CSAP Chief and straight form the evolution of this system and onboard high expertise for Cisco. I managed to go on my classes and empower individuals to excel and be nice at what they do, creating and nurturing the sample of excellence instilled in me throughout my CSAP days.

REUNION

After ending this system and returning to Paris, I obtained a job provide in Lyon. As a real third-generation Parisian (which is fairly uncommon!), I wanted a while to get used to the concept of shifting. I believed I might solely be in Lyon for a few years. However right here I’m, 20 years later, nonetheless in Lyon and now a Director of International Digital Gross sales and Engineering, nonetheless rising and thriving with Cisco.

My journey with Cisco started after I was a lifeguard. Little did I do know, CSAP would turn out to be the most effective springboard for my profession, offering unbelievable experiences and most significantly, lifelong associates. Not too long ago, we celebrated a giant milestone: the twentieth anniversary of the primary CSAP EMEA cohort.

Group of people standing outside in a garden with a red wheelbarrow at a cleanup event.
CSAP 2004/2005 Class doing a giveback occasion — serving to clear up, restore, and paint Kinderboerderij Het Diereneiland in Amsterdam.

20 years in the past, 44 of us CSAPers, began this journey collectively. We’ve shared so many life moments — weddings, changing into mother and father, profession modifications, and different milestones collectively. It’s been an unbelievable journey!

All the next cohorts of this system will testify to the particular bond {that a} CSAP 12 months creates of their lives and their quite a few careers in Cisco and the business end result from the strong basis constructed by way of the event path it establishes.

I hope my classes and story will encourage you to be open to new alternatives and all the time be type to individuals round you. You by no means know when you’ll meet somebody or get right into a scenario that may change the course of your complete profession and life.

Stephan and the EMEA CSAPers have accomplished wonderful issues over the previous 20 years. Interested by what Cisco has completed in its 40 years? Take a look at the 2024 Goal Report to see our impression!

Subscribe to the WeAreCisco Weblog.

Share:

Leave a Reply

Your email address will not be published. Required fields are marked *