MONTREAL, March 28, 2024 – Oral Science confirms its EMS purchasers will proceed to obtain help concerning integration and upkeep straight by means of EMS going ahead. In reality, as of March 8 2024, EMS requires that each one dental places of work who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated products by means of Oral Science, to contact EMS customer support at +1 (800) 367.0367 or [email protected] for questions or considerations, and e mail EMS at [email protected] for service authorization, repairs upkeep or troubleshooting.
As per EMS’s directions, Oral Science can not proceed providing service on EMS products bought by means of the corporate. Nonetheless, Oral Science’s stock of EMS products will stay obtainable to buy till full clearance.
« 4 years in the past, Oral Science led the business by means of our partnership with EMS. At this time, we sincerely remorse that EMS ended the connection with us. We perceive the irritation chances are you’ll expertise surrounding this example. Our Dental Hygiene Specialist Staff is wanting ahead to the continued partnership with main and progressive Canadian dental places of work », commented Daniel Ménard, CEO and co-founder of Oral Science.
For questions, or to share considerations concerning these circumstances, please contact Daniel Ménard straight at [email protected]
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